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What a French Shopkeeper Just Taught Me About Business…

It was 12:25pm.

Denis could have been hard at work in his little Provencal grocery store.

But instead, his store was shuttered, and he was outside sitting on the bench with his wife, watching life go by.

Looking calm and relaxed, he turned and greeted us as we walked past.

“It’s a beautiful day!” he said cheerfully.

Each day, they open at 8:30am and then go home for lunch by 12:30pm.

And then, if their grandkids aren’t being too cute (and if they feel like it), they re-open again from 3:30-5:30pm.

They work no more than 6 hours a day, 5 days a week.

Sometimes they decide to take an extra day off just because…

Spontaneously shuttering their doors and setting off to visit their daughter or whatever else they feel like doing.

We told them how amazing this was to us, being city folks from a busy-land.

“We work when we want, not when you want..” he replied, his eyes glittering.

How to Save Hours Every Day (and naturally be more productive) with this Simple Help Desk Strategy

If I were to do a quick poll of my audience and ask them what is the biggest time suck in your business, email would be right at the top of the list.

Probably followed by social media (but we’ll talk about that another time).

How many of you dread going away on a business trip or vacation and coming back to hundreds (if not thousands) of messages in your inbox?

Or simply waking up each morning to 50+ new emails that need answering?

Every single time we send a broadcast email to our list, we get dozens of responses from people thanking us, asking questions and…. sometimes complaining.

And we’re committed to answering all those messages – without checking email all day long and breaking focus on the more important tasks in our business.

So how do we do that?